PRIVACY POLICY
CMC Mobile Security (“We”, “Application”) is committed to protecting the
privacy and personal data of our users. This policy explains the types of
data we collect, how it is used, stored, shared, and the rights of users.
1. Data We Collect
On both Android and iOS:
● Device information: model, operating system, device identifiers.
● Application usage information: event logs, crashes, performance data.
● Personal information (only when necessary): login account (if you
register/sign in to our services).
● Call identification information: incoming phone numbers, call time, call
status (we do not store or send user call logs/contacts to our server).
On Android only:
● Application file data: information about application files, abnormal files for
detecting potential malware.
● Information about installed applications on the device: app name,
package name, hash code, sign code, attributes, version, etc.
2. How We Collect Data
● Automatically: when users use the application scanning features.
● Provided by users: when users register, report scam or spam phone
numbers, submit incident reports, or contact support.
3. Purpose and Use of Collected Data
● Used solely for analyzing, diagnosing, and removing malware; not for
personal identification.
● Analyzing incoming phone numbers to detect and block spam or fraudulent
calls. The app only uses incoming call information to identify and block
spam/fraud numbers locally on the device. We do not collect call content,
do not access contacts, and do not send call data to our server.
● Diagnosing and fixing application errors.
● In cases where unique device identifiers are needed, the application
encrypts original data in a non-identifiable format before collection to
eliminate the possibility of identification.
● Collected information is securely encrypted and transmitted to the CMC
Mobile Security logging server.
4. Data Storage and Security
We apply multiple security measures, including:
● Encrypting data in transit.
● Storing data in secure environments with access control.
● Monitoring systems to detect and prevent unauthorized access.
● Data used for analysis is retained only for as long as necessary, then
deleted or anonymized.
We do not retain personal data longer than necessary for the stated purposes.
Users may contact us via support email to request complete deletion of their
personal data.
5. Data Sharing with Third Parties
We do not sell users’ personal data. However, in some cases, data may be
shared with:
● Infrastructure service providers (e.g., cloud hosting) for storage and
processing.
● Cybersecurity partners for threat analysis and updating virus databases.
● Legal authorities when required by applicable law.
6. User Rights
Users have the right to:
● Request correction or deletion of their personal data.
● Request suspension of data processing in cases permitted by law.
7. Children’s Privacy
This application is not intended for children under 13 years old. We do not
knowingly collect personal data from children. If discovered, such data will be
deleted immediately.
8. Changes to This Policy
We may update this Policy from time to time. Updates will be published on our
official website. Continued use of the application after changes means you
accept the updated Policy.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
● Northern Office: 15th Floor, CMC Building, No.11 Duy Tan Street,
Cau Giay District, Hanoi.
● Southern Office: CMC Creative Space Building, Tan Thuan Export
Processing Zone, District 7, Ho Chi Minh City.
● Hotline: 1900 2025
● Support Email: support@cmccybersecurity.com
